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Legal

Privacy Policy

Effective Date: August 27, 2026  ·  Last Updated: August 27, 2026

Z Immigration Consulting Services Inc. ("Z Immigration," "we," "us," or "our") respects the privacy and confidentiality of individuals who communicate with us, visit our online platforms, request information, book consultations, or engage our professional services.

Z Immigration is a Canadian immigration consulting business based in Toronto, Ontario. We provide Canadian immigration and citizenship-related services to individuals who may be located in Canada or internationally.

This Privacy Policy explains how we collect, use, disclose, protect, store, and otherwise handle personal information in connection with our business. By providing personal information to Z Immigration or using our services, you acknowledge that your personal information may be handled in accordance with this Privacy Policy, subject to applicable legal and professional requirements.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through Z Immigration's:

Third-party websites, government systems, social-media platforms, payment providers, and other independent services may have their own privacy policies and practices.

2. Information We May Collect

The information collected depends on the nature of your interaction with Z Immigration.

Contact and Identification Information

We may collect:

Immigration and Personal Information

Where relevant to an inquiry, assessment, consultation, or immigration matter, we may collect information relating to:

Depending on the particular matter, documentation provided to us may contain sensitive personal information, including information found in identity documents, financial records, employment records, educational documents, police certificates, medical-related immigration documentation, legal records, and family documentation.

Consultation and Client Information

We may also collect:

Technical Information

When you interact with our websites or online services, certain technical information may be collected automatically, including:

This information may be collected through cookies or similar technologies.

3. How We Use Personal Information

Z Immigration may use personal information to:

4. Consent and Confidentiality

Where required, Z Immigration obtains consent for the collection, use, and disclosure of personal information.

Consent may be express or implied depending on the circumstances, sensitivity of the information, and applicable legal and professional requirements.

When an individual voluntarily provides information for an inquiry, consultation, assessment, or professional service, the individual authorizes Z Immigration to review and use that information for the purpose for which it was provided.

Client and former-client information obtained through a professional relationship is treated as confidential. Z Immigration will not disclose confidential information except where the disclosure is permitted or required under applicable law or professional obligations.

Depending on the circumstances, disclosure may occur where:

Where confidential information is disclosed, Z Immigration will seek to limit the disclosure to information reasonably necessary for the particular purpose and will comply with applicable professional and legal requirements.

Where client authorization is required, Z Immigration may obtain that authorization in writing or through an appropriate electronic or digital method.

A client may withdraw consent where permitted by law. Withdrawal of consent does not prevent Z Immigration from retaining, using, or disclosing information where this is required or permitted by law, professional obligations, regulatory requirements, or other lawful authority.

5. Clients Outside Canada

Z Immigration is based in Canada, while clients and prospective clients may communicate with us from countries around the world.

Information may therefore be transmitted to or processed in Canada when a person outside Canada communicates with Z Immigration.

Depending on the communication method or technology provider used, information may also be processed or stored in other jurisdictions.

Information processed outside Canada may be subject to the laws of the jurisdiction where the service provider or system operates.

6. Government Authorities and Other Organizations

Where Z Immigration is retained to provide professional services, information may be disclosed or submitted to authorized organizations where reasonably necessary for the matter.

These may include:

Once information is provided to an independent government authority or organization, that organization's own privacy practices and legal obligations may apply.

7. Third-Party Service Providers

Z Immigration may use reputable third-party providers to support its business operations.

These may include services relating to:

These providers may process limited personal information where reasonably necessary to provide their services.

We take reasonable measures appropriate to the nature and sensitivity of the information when selecting and using third-party service providers.

8. Technology and Artificial Intelligence

Z Immigration uses ordinary business and professional technology to operate efficiently and provide services.

Some third-party software, search systems, productivity applications, communication services, or other technologies may include artificial intelligence or automated features as part of their functionality.

Z Immigration may also use technology-assisted tools from time to time for limited support purposes, such as research, organization, drafting assistance, administrative efficiency, or reviewing general information.

Z Immigration does not use artificial intelligence as an independent decision-maker for immigration advice or professional judgment. However, AI-enabled tools may be used, where appropriate, to support research, administrative efficiency, service delivery, and the continuous improvement of our service standards.

Professional immigration advice and representation remain under the responsibility and oversight of the authorized immigration professional handling the matter.

Where technology-assisted tools are used, Z Immigration takes reasonable care to protect confidential client information and to limit unnecessary disclosure, while recognizing that no electronic system is entirely without risk.

Clients should also exercise caution when independently providing passports, immigration records, financial information, medical information, government correspondence, or other sensitive material to publicly available AI systems or online tools. Such third-party services operate under their own privacy, security, and data-use practices and are outside the control of Z Immigration.

9. Electronic Communications

Z Immigration may communicate through:

Electronic communications involve inherent privacy and security risks.

Although reasonable safeguards are used, no internet transmission, email system, cloud service, communication platform, or electronic-storage system can be guaranteed to be completely secure.

Clients should follow document-submission and security instructions provided by Z Immigration.

10. Payments

Payments may be processed through banks, credit-card processors, electronic-transfer services, or other independent payment providers.

Where a third-party payment processor handles a transaction, Z Immigration generally does not require complete credit-card information to be stored in its own systems.

We may retain transaction information reasonably required for accounting and record keeping, including:

Independent payment providers maintain their own privacy and security practices.

11. Cookies and Analytics

Our online platforms may use cookies and similar technologies to:

Browser settings generally allow users to manage or disable cookies.

Disabling certain cookies may affect the functionality of some online services.

12. Social Media and Messaging Platforms

Z Immigration may maintain accounts or communicate through third-party social-media and messaging services.

These platforms operate independently and have their own privacy practices.

Users should avoid publicly posting confidential immigration information, passport information, application numbers, government correspondence, financial details, or other sensitive information through social-media comments, reviews, or public posts.

13. Information About Other Individuals

Immigration matters frequently require information relating to spouses, partners, children, parents, siblings, sponsors, employers, or other individuals.

A person providing information about another individual should ensure that they are authorized to provide it where authorization is required.

Such information will be used only for legitimate purposes connected with the relevant inquiry, consultation, professional engagement, or immigration matter.

14. Information Concerning Children

Personal information concerning minors may be required for family immigration, sponsorship, visitor, study, citizenship, or other immigration matters.

Information concerning a minor should normally be provided by a parent, legal guardian, authorized representative, or other person entitled to provide it.

We handle such information with appropriate care considering its sensitivity.

15. Security Safeguards

Z Immigration uses reasonable administrative, organizational, physical, and technical safeguards appropriate to the information under its control.

Safeguards may include:

No security system can provide an absolute guarantee against unauthorized access, cyberattacks, technical failures, human error, or other events beyond reasonable control.

16. Retention of Personal Information

Personal information is retained for as long as reasonably necessary to:

Information that is no longer required may be securely deleted, destroyed, anonymized, or otherwise disposed of, subject to applicable retention obligations.

17. Accuracy and Client Updates

Clients and prospective clients are responsible for providing truthful, accurate, complete, and current information.

Clients should promptly advise Z Immigration of material changes in their circumstances.

Individuals may request correction of inaccurate or incomplete personal information held by us, subject to applicable legal and professional requirements.

18. Access to Personal Information

Subject to applicable restrictions, individuals may request:

Identity verification may be required before information is released or changed.

Access may be restricted where disclosure would interfere with confidentiality, privilege, another person's rights, professional obligations, or applicable law.

19. Privacy or Security Incidents

If Z Immigration becomes aware of a privacy or security incident affecting personal information under its control, we will assess the circumstances and take reasonable corrective measures.

Where required by applicable law or professional requirements, appropriate notification, documentation, reporting, or other measures will be undertaken.

20. Third-Party Links

Z Immigration may provide links to government websites, educational institutions, payment providers, service providers, or other resources for convenience.

A link does not mean that Z Immigration controls or accepts responsibility for the privacy, security, accuracy, or practices of the third-party service.

Users should review the applicable third party's own policies before providing information.

21. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in:

The most recent version made available by Z Immigration will apply from its stated effective or updated date.

22. Privacy Contact

Questions, concerns, access requests, correction requests, or privacy complaints may be directed to:

Privacy Officer
Z Immigration Consulting Services Inc.

Office:
90BR, 2220 Midland Ave
Toronto, Ontario M1P 3E6
Canada

Telephone: +1 416-697-3399

Email: info@consultz.ca

We may request reasonable identity verification before responding to requests involving personal information.

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